Pinnacle - Hitting the highest Point
DISCLAIMER :
This website [Pinnacle.withme.us] claims no credit for any information, news and/or images featured on this site unless otherwise noted. All visual content is copyright to its respectful owners. Information on this site may contain errors or inaccuracies too - we do not make warranty as to the correctness or reliability of the site's content. If you own rights to any of the images, and do not wish them to appear on this site, please leave a private message and it will deleted immediately.

By clicking on " LOGIN " below:
- You acknowledge to have fully read the Term of Service while you registering of this FORUM;
- You commit yourself to respect unreservedly these current rules;
- You grant the moderators of this forum the right to delete, move or edit any discussion subject at any moment.


Please visit http://datanetops.blogspot.com for more info.





 
HomeHome  FAQFAQ  PortalPortal   BLOG  RegisterRegister  Log inLog in  
Never provide your password to anyone, even if this person claims to be a forum moderator or administrator. For more information about this forum please read FAQ or visit datanetops.blogspot.com
Search
 
 

Display results as :
 
Rechercher Advanced Search
Latest topics
» Which Technology is Better: GSM or CDMA?
Mon Aug 23, 2010 1:14 pm by Boazdexter

» Cisco Router Simulator Software
Sat Jul 10, 2010 2:46 pm by Enforcer

» Ceragon Software
Sat Jul 10, 2010 2:42 pm by Enforcer

» Chariot v4.3.1212 for Windows (c) NetiQ
Sat Jul 10, 2010 2:36 pm by Enforcer

» IP Security Software
Sat Jul 10, 2010 1:01 pm by Enforcer

» Linux Application software
Wed Mar 31, 2010 11:19 am by Enforcer


Top posters
Enforcer
 
Congressman
 
jemscaburn
 
Boazdexter
 

Share | 
 

 Google Building Phone Support for Nexus One

View previous topic View next topic Go down 
AuthorMessage
Enforcer
Private
Private
avatar

Posts : 28
Join date : 2010-01-31
Age : 37

PostSubject: Google Building Phone Support for Nexus One   Wed Feb 03, 2010 10:40 pm

Source: pcworld.com | Nancy Gohring, IDG News Service

After struggling to support Nexus One customers using an online-only approach, Google appears to be developing a phone customer service operation.
The Digital Inspiration blog noticed a Google job advertisement for a phone support program manager for Android and the Nexus One.

The position includes building and managing telephone support for Android and Nexus One customers, according to the job posting. It's not clear if Google will be handling the operation entirely internally or if it will partner with an outsourced call-center operation.

Google spokeswoman Katie Watson declined to answer questions about the company's plans. However, she said Google is prepared to make changes in response to customer needs. "We continue to address all issues in as timely of a manner as possible, and we're flexible and prepared to make changes to our processes and tools, as necessary, for an optimal customer support experience," she wrote in an e-mail.

Shortly after the Nexus One was released, Google faced a deluge of complaints from users struggling to find help for various problems. Many contacted T-Mobile only to be referred to HTC, which often directed customers back to T-Mobile. Google accepts only e-mail queries, in addition to its online help forum, to which it responds in one or two days.

While it appears that Google was unprepared initially to support phone customers, it has begun to be more responsive on the help forums. On Tuesday it pushed out a Nexus One software update to fix a problem that some people had with connecting to 3G networks.


[You must be registered and logged in to see this image.]
Back to top Go down
http://ajpuno.50webs.com
 
Google Building Phone Support for Nexus One
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Phone pranks
» Sample UI Element file for google site.
» Link Building Policy
» how to test search suggestions(ajax) in google?
» how to capture time/number of results in google results page

Permissions in this forum:You cannot reply to topics in this forum
Pinnacle - Hitting the highest Point :: Technology Blog :: Tech Blog-
Jump to:  
Create a forum | © phpBB | Free forum support | Contact | Report an abuse | Free forum